We took inspiration from our friends at GitHub (who kindly open-sourced their own website terms), and have tried to produce transparent, easy-to-understand terms of service that people might actually read when signing up for the site.
We can’t promise that this document is fun, but it should be simple, easy to understand, and as best as possible uncontroversial. We want you to be comfortable using HASH, safe in the knowledge of the security that you have, assured of the protections we provide you with, and aware of the limitations you may one day (but hopefully shouldn’t ever!) face.
Short version: We use these basic terms throughout the agreement, and they have specific meanings. You should know what we mean when we use each of the terms. There’s not going to be a test on it, but it’s still useful information.
Short version: User Accounts and Organizations have different administrative controls; a human must create your Account; you must be 13 or over; you must provide a valid email address; and you may not have more than one free Account. You alone are responsible for your Account and anything that happens while you are signed in to or using your Account. You are responsible for keeping your Account secure.
You must provide a valid email address in order to complete the signup process. Any other information requested, such as your real name, is optional, unless you are accepting these terms on behalf of a legal entity (in which case we need more information about the legal entity) or if you opt for a paid Account, in which case additional information will be necessary for billing purposes.
We have a few simple rules for User Accounts on HASH’s Service.
You are responsible for keeping your Account secure while you use our Service. We offer tools such as two-factor authentication to help you maintain your Account’s security, but the content of your Account and its security are up to you.
In some situations, third parties’ terms may apply to your use of HASH. For example, you may be a member of an organization on HASH with its own terms or license agreements; you may download an application that integrates with HASH; or you may use HASH to authenticate to another service. Please be aware that while these Terms are our full agreement with you, other parties’ terms govern their relationships with you.
If you have signed up for HASH Enterprise, the Enterprise Cloud Addendum applies to you, and you agree to its provisions.
Short version: HASH hosts a wide variety of collaborative projects from all over the world, and that collaboration only works when our users are able to work together in good faith. While using the service, you must follow the terms of this section, which include some restrictions on content you can post, conduct on the service, and other limitations. In short, be excellent to each other.
Your use of the Website and Service must not violate any applicable laws, including copyright or trademark laws, export control or sanctions laws, or other laws in your jurisdiction. You are responsible for making sure that your use of the Service is in compliance with laws and any applicable regulations.
Short version: You own content you create, but you allow us certain rights to it, so that we can display and share the content you post. You still have control over your content, and responsibility for it, and the rights you grant us are limited to those we need to provide the service. We have the right to remove content or close Accounts if we need to.
You may create or upload User-Generated Content while using the Service. You are solely responsible for the content of, and for any harm resulting from, any User-Generated Content that you post, upload, link to or otherwise make available via the Service, regardless of the form of that Content. We are not responsible for any public display or misuse of your User-Generated Content.
We do not pre-screen User-Generated Content, but we have the right (though not the obligation) to refuse or remove any User-Generated Content that, in our sole discretion, violates any HASH terms or policies.
You retain ownership of and responsibility for Your Content. If you’re posting anything you did not create yourself or do not own the rights to, you agree that you are responsible for any Content you post; that you will only submit Content that you have the right to post; and that you will fully comply with any third party licenses relating to Content you post.
Because you retain ownership of and responsibility for Your Content, we need you to grant us — and other HASH Users — certain legal permissions, listed in Sections D.4 — D.7. These license grants apply to Your Content. If you upload Content that already comes with a license granting HASH the permissions we need to run our Service, no additional license is required. You understand that you will not receive any payment for any of the rights granted in Sections D.4 — D.7. The licenses you grant to us will end when you remove Your Content from our servers, unless other Users have forked it, or included it as a dependency of their own work.
We need the legal right to do things like host Your Content, publish it, and share it. You grant us and our legal successors the right to store, parse, and display Your Content, and make incidental copies as necessary to render the Website and provide the Service. This includes the right to do things like copy it to our database and make backups; show it to you and other users; parse it into a search index or otherwise analyze it on our servers; share it with other users; and perform it, in case Your Content is something like music or video.
This license does not grant HASH the right to sell Your Content or otherwise distribute or use it outside of our provision of the Service.
Any User-Generated Content you post publicly, including issues, comments, and contributions to other Users’ repositories or workspaces, may be viewed by others. By setting your individual repositories, workspaces, pages or entities to be viewed publicly, you agree to allow others to view and “fork” Your Content and repositories (this means that others may make their own copies of Content from your repositories or workspaces in repositories and workspaces they control).
If you set your workspaces, pages and repositories to be viewed publicly, you grant each User of HASH a nonexclusive, worldwide license to use, display, and perform Your Content through the HASH Service and to reproduce Your Content solely on HASH as permitted through HASH’s functionality (for example, through forking). You may grant further rights if you adopt a license. If you are uploading Content you did not create or own, you are responsible for ensuring that the Content you upload is licensed under terms that grant these permissions to other HASH Users.
Whenever you make a contribution to a repository, page or workspace containing notice of a license, you license your contribution under the same terms, and you agree that you have the right to license your contribution under those terms. If you have a separate agreement to license your contributions under different terms, such as a contributor license agreement, that agreement will supersede.
Isn’t this just how it works already? Yep. This is widely accepted as the norm in the open-source community; it’s commonly referred to by the shorthand “inbound=outbound”. We’re just making it explicit.
You retain all moral rights to Your Content that you upload, publish, or submit to any part of the Service, including the rights of integrity and attribution. However, you waive these rights and agree not to assert them against us, to enable us to reasonably exercise the rights granted in Section D.4, but not otherwise.
To the extent this agreement is not enforceable by applicable law, you grant HASH the rights we need to use Your Content without attribution and to make reasonable adaptations of Your Content as necessary to render the Website and provide the Service.
Short version: You may have access to private repositories and workspaces. We treat the content of private repositories and workspaces as confidential, and we only access them for support reasons, with your consent, or if required to for security reasons.
Some Accounts may have private repositories and workspaces, which allow the User to control access to Content.
HASH considers the contents of private repositories and workspaces to be confidential to you. HASH will protect the contents of private repositories and workspaces from unauthorized use, access, or disclosure in the same manner that we would use to protect our own confidential information of a similar nature and in no event with less than a reasonable degree of care.
HASH employees may only access the content of your private repositories and workspaces in the following situations:
You may choose to enable additional access to your private repositories and workspaces. For example:
If we have reason to believe the contents of a private repository or workspace are in violation of the law or of these Terms, we have the right to access, review, and remove them. Additionally, we may be compelled by law to disclose the contents of your private repositories or workspaces (in cases where we have access).
If you believe that content on our website violates your copyright, please contact us in accordance with our Copyright Materials Policy. If you are a copyright owner and you believe that content on HASH violates your rights, please contact us by emailing [email protected]. There may be legal consequences for sending a false or frivolous takedown notice. Before sending a takedown request, you must consider legal uses such as fair use and licensed uses.
We will terminate the Accounts of repeat infringers of this policy.
Short version: We own the service and all of our content. In order for you to use our content, we give you certain rights to it, but you may only use our content in the way we have allowed.
If you’d like to use HASH’s trademarks, you must follow all of our guidelines, including those found in our brand outline.
Short version: You agree to these Terms of Service, plus this Section H, when using any of HASH’s APIs (Application Provider Interface), including use of the API through a third party product that accesses HASH.
Abuse or excessively frequent requests to HASH via the API may result in the temporary or permanent suspension of your Account’s access to the API. HASH, in our sole discretion, will determine abuse or excessive usage of the API. We will make a reasonable attempt to warn you via email prior to suspension.
You may not share API tokens to exceed HASH’s rate limitations.
You may not use the API to download data or Content from HASH for spamming purposes, including for the purposes of selling HASH users’ personal information, such as to recruiters, headhunters, and job boards.
All use of the HASH API is subject to these Terms of Service and the HASH Privacy Statement.
HASH may offer subscription-based access to our API for those Users who require high-throughput access or access that would result in resale of HASH’s Service.
Some Service features may be subject to additional terms which can be found it the HASH Additional Product Terms. By accessing or using these features, you agree to the HASH Additional Product Terms.
Each HASH Account comes with access to a hosted version of HASH Core available at core.hash.ai. This version of HASH Core contains various functionality only available in the hosted version of the platform, and this functionality may be reserved for paying users of the platform. Users may be subject to some specific bandwidth and usage limits, and HASH Core may not be appropriate for some high-bandwidth uses or other prohibited uses or contact us if you have a specific use-case you wish to discuss.
HASH reserves the right at all times to reclaim any HASH user or organization profile namespace, URL or subdomain at any time. Your use of the HASH Index is governed by this Agreement as well as the HASH Index Terms of Service.
Short version: Beta Previews may not be supported or may change at any time, you may receive confidential information through those programs that must remain confidential while the program is private, and we’d love your feedback to make our Beta Previews better.
Beta Previews may not be supported and may be changed at any time without notice. In addition, Beta Previews are not subject to the same security measures and auditing to which the Service has been and is subject. By using a Beta Preview, you use it at your own risk.
As a user of Beta Previews, you may get access to special information that isn’t available to the rest of the world. Due to the sensitive nature of this information, it’s important for us to make sure that you keep that information secret.
Confidentiality Obligations. You agree that any non-public Beta Preview information we give you, such as information about a private Beta Preview, will be considered HASH’s confidential information (collectively, “Confidential Information”), regardless of whether it is marked or identified as such. You agree to only use such Confidential Information for the express purpose of testing and evaluating the Beta Preview (the “Purpose”), and not for any other purpose. You should use the same degree of care as you would with your own confidential information, but no less than reasonable precautions to prevent any unauthorized use, disclosure, publication, or dissemination of our Confidential Information. You promise not to disclose, publish, or disseminate any Confidential Information to any third party, unless we don’t otherwise prohibit or restrict such disclosure (for example, you might be part of a HASH-organized group discussion about a private Beta Preview feature).
Exceptions. Confidential Information will not include information that is: (a) or becomes publicly available without breach of this Agreement through no act or inaction on your part (such as when a private Beta Preview becomes a public Beta Preview); (b) known to you before we disclose it to you; (c) independently developed by you without breach of any confidentiality obligation to us or any third party; or (d) disclosed with permission from HASH. You will not violate the terms of this Agreement if you are required to disclose Confidential Information pursuant to operation of law, provided HASH has been given reasonable advance written notice to object, unless prohibited by law.
We’re always trying to improve of products and services, and your feedback as a Beta Preview user will help us do that. If you choose to give us any ideas, know-how, algorithms, code contributions, suggestions, enhancement requests, recommendations or any other feedback for our products or services (collectively, “Feedback”), you acknowledge and agree that HASH will have a royalty-free, fully paid-up, worldwide, transferable, sub-licensable, irrevocable and perpetual license to implement, use, modify, commercially exploit and/or incorporate the Feedback into our products, services, and documentation.
Short version: You need to follow certain rules if you create an application for other Users, and there are additional Terms that cover the HASH Index.
If you create a third-party application or other developer product that collects User Personal Information or User-Generated Content and integrates with the Service through HASH’s API, OAuth mechanism, or otherwise (“Developer Product”), and make it available for other Users, then you must comply with the following requirements:
If you list a Developer Product through HASH Index, then you must agree to the HASH Index Developer Agreement, prior to submitting the project to be listed.
You may grant a Developer Product authorization to use, access, and disclose the contents of your repositories, including your private repositories. Some Developer Products are available through HASH Index. Some Developer Products can be used for performing automated tasks, and often times multiple Users may direct the actions of a Developer Product. However, if you purchase and/or set up a Developer Product on your Account, or you are an owner of an Account with an integrated Developer Product, then you will be responsible for the Developer Product’s actions that are performed on or through your Account. Please see our Privacy Statement for more information about how we share data with Developer Products.
HASH makes no warranties of any kind in relation to Developer Products and is not liable for disclosures to third parties that you authorize to access Your Content. Your use of any third-party applications is at your sole risk.
If you buy Developer Products through HASH Index, the HASH Index Terms of Service controls your purchase. This Agreement, as well as the HASH Index Terms of Service, will govern your use of HASH Index.
Short version: HASH is not intended for advertising. We expect our users to follow certain limitations, so HASH does not become a spam haven.
HASH Index Listings are intended to host Content. You may include static images, links, and promotional text in the README documentation associated with your listing, but they must be related to the project you are hosting on HASH.
You may not advertise in other Users’ repositories or workspaces, such as by posting monetized or excessive bulk content in comments.
Short version: You are responsible for any fees associated with your use of HASH. We are responsible for communicating those fees to you clearly and accurately, and letting you know well in advance if those prices change.
Our pricing and payment terms are available at hash.ai/pricing. If you agree to a subscription price, that will remain your price for the duration of the payment term; however, prices are subject to change at the end of a payment term.
By agreeing to these Terms, you are giving us permission to charge your on-file credit card, PayPal account, or other approved methods of payment for fees that you authorize for HASH.
You are responsible for all fees, including taxes, associated with your use of the Service. By using the Service, you agree to pay HASH any charge incurred in connection with your use of the Service. If you dispute the matter, contact HASH Support. You are responsible for providing us with a valid means of payment for paid Accounts. Free Accounts are not required to provide payment information.
Short version: You may close your Account at any time. If you do, we’ll treat your information responsibly.
You can cancel your Account at any time by contacting us.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile and the Content of your repositories and workspaces within 90 days of cancellation or termination (though some information may remain in encrypted backups). This information can not be recovered once your Account is cancelled.
We will not delete Content that you have contributed to other Users’ workspaces or repositories or that other Users have forked.
Upon request, we will make a reasonable effort to provide an Account owner with a copy of your lawful, non-infringing Account contents after Account cancellation, termination, or downgrade. You must make this request within 90 days of cancellation, termination, or downgrade.
HASH has the right to suspend or terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. HASH reserves the right to refuse service to anyone for any reason at any time.
All provisions of this Agreement which, by their nature, should survive termination will survive termination — including, without limitation: ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Short version: We use email and other electronic means to stay in touch with our users.
For contractual purposes, you (1) consent to receive communications from us in an electronic form via the email address you have submitted or via the Service; and (2) agree that all Terms of Service, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that those communications would satisfy if they were on paper. This section does not affect your non-waivable rights.
Communications made through email or HASH Support’s messaging system will not constitute legal notice to HASH or any of its officers, employees, agents or representatives in any situation where notice to HASH is required by contract or any law or regulation. Legal notice to HASH must be in writing and served on HASH’s legal agent whose details can be found at hash.ai/legal.
We do not offer telephone support except where provided for under special terms of the HASH Enterprise Addendum. In all other cases HASH only offers support via email, in-Service communications, and electronic messages.
Short version: We provide our service as is, and we make no promises or guarantees about this service. Please read this section carefully; you should understand what to expect.
HASH provides the Website and the Service “as is” and “as available,” without warranty of any kind. Without limiting this, we expressly disclaim all warranties, whether express, implied or statutory, regarding the Website and the Service including without limitation any warranty of merchantability, fitness for a particular purpose, title, security, accuracy and non-infringement.
HASH does not warrant that the Service will meet your requirements; that the Service will be uninterrupted, timely, secure, or error-free; that the information provided through the Service is accurate, reliable or correct; that any defects or errors will be corrected; that the Service will be available at any particular time or location; or that the Service is free of viruses or other harmful components. You assume full responsibility and risk of loss resulting from your downloading and/or use of files, information, content or other material obtained from the Service.
Short version: We will not be liable for damages or losses arising from your use or inability to use the service or otherwise arising under this agreement. Please read this section carefully; it limits our obligations to you.
You understand and agree that we will not be liable to you or any third party for any loss of profits, use, goodwill, or data, or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from
Our liability is limited whether or not we have been informed of the possibility of such damages, and even if a remedy set forth in this Agreement is found to have failed of its essential purpose. We will have no liability for any failure or delay due to matters beyond our reasonable control.
Short version: You are responsible for your use of the service. If you harm someone else or get into a dispute with someone else, we will not be involved.
If you have a dispute with one or more Users, you agree to release HASH from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
You agree to indemnify us, defend us, and hold us harmless from and against any and all claims, liabilities, and expenses, including attorneys’ fees, arising out of your use of the Website and the Service, including but not limited to your violation of this Agreement, provided that HASH (1) promptly gives you written notice of the claim, demand, suit or proceeding; (2) gives you sole control of the defense and settlement of the claim, demand, suit or proceeding (provided that you may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases HASH of all liability); and (3) provides to you all reasonable assistance, at your expense.
Short version: We want our users to be informed of important changes to our terms, but some changes aren’t that important — we don’t want to bother you every time we fix a typo. So while we may modify this agreement at any time, we will notify users of any changes that affect your rights and give you time to adjust to them.
We reserve the right, at our sole discretion, to amend these Terms of Service at any time and will update these Terms of Service in the event of any such amendments. We will notify our Users of material changes to this Agreement, such as price changes, at least 30 days prior to the change taking effect by posting a notice on our Website. For non-material modifications, your continued use of the Website constitutes agreement to our revisions of these Terms of Service.
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website (or any part of it) with or without notice.
Except to the extent applicable law provides otherwise, this Agreement between you and HASH and any access to or use of the Website or the Service are governed by the federal laws of the United States of America and the laws of the State of California, without regard to conflict of law provisions. You and HASH agree to submit to the exclusive jurisdiction and venue of the courts located in the City and County of San Francisco, California.
HASH may assign or delegate these Terms of Service and/or the HASH Privacy Statement, in whole or in part, to any person or entity at any time with or without your consent, including the license grant in Section D.4. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Statement without our prior written consent, and any unauthorized assignment and delegation by you is void.
Throughout this Agreement, each section includes titles and brief summaries of the following terms and conditions. These section titles and brief summaries are not legally binding.
If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed to reflect the parties’ original intent. The remaining portions will remain in full force and effect. Any failure on the part of HASH to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.
This Agreement may only be modified by a written amendment signed by an authorized representative of HASH, or by the posting by HASH of a revised version in accordance with Section S. Changes to These Terms. These Terms of Service, together with the HASH Privacy Statement, represent the complete and exclusive statement of the agreement between you and us. This Agreement supersedes any proposal or prior agreement oral or written, and any other communications between you and HASH relating to the subject matter of these terms including any confidentiality or nondisclosure agreements.
Questions about the Terms of Service? Contact us.