Effective date: December 1, 2025

Background

When we share your information with third party subprocessors, such as our vendors and service providers, we remain responsible for it. We work very hard to maintain your trust when we bring on new vendors, and we require all vendors to enter into data protection agreements with us that restrict their processing of Users' Personal Information (as defined in the Privacy Statement).

A subprocessor is a third party data processor engaged by HASH who agrees to receive personal data from us intended for processing activities to be carried out (i) on behalf of HASH customers; (ii) in accordance with customer instructions as communicated by HASH; and (iii) in accordance with the terms of a written contract between HASH and the subprocessor. Some subprocessors only handle data relating to a subset of HASH customers. Where multiple processing locations are listed for a service, the applicable location depends on each HASH customer's geographic location, the relevant terms of service, and specific technical factors.

Geographically-restricted subprocessing

Certain instances of HASH may store and process data in a single specific geographic location only, and be "geographically restricted". For example, enterprises may elect to host and process data through the hash.eu service which exclusively utilizes computing resources located within the European Union. In such cases, only a subset of the list of subprocessors below may be used, or special arrangements may be in place to guarantee the location-restricted storage and processing of data. To request more information about switching to a geographically-restricted HASH web, get in touch via our contact form.

Approved subprocessors

An up-to-date list of our subprocessors can be found on the subprocessors page of the HASH Trust Center.

Changes to subprocessors

When we bring on a new subprocessor who handles our Users' Personal Information, or remove a subprocessor, or we change how we use a subprocessor, we will update this page.

If you have questions or concerns about a new subprocessor, we'd be happy to help. Please contact us via our support form.