Amway is a consumer goods company, specializing in health and wellbeing. It is the producer of Nutrilite, the world’s No.1 selling vitamin and dietary supplement brand, and in 2024 the firm generated revenues of $7.4B
HASH helped Amway develop a rigorously validated scientific knowledge graph, transforming its approach to R&D, and saving the firm more than a million dollars upfront
Background
Amway’s goal is to deliver the maximum impact it can to support people’s health and wellbeing. The company holds over 750 patents (granted and pending), operates 75 research and development labs around the world, and employs 800+ scientists, engineers and technical professionals working across a vast range of disciplines. In order to allocate R&D spending effectively, decision-makers require both a broad and deep understanding of cutting-edge science.
The Challenge
Jesse Leverett, Fellow of Open Innovation and Chair of Amway’s external Scientific Advisory Board, described how before HASH the company’s scientific literature review process was manual and time-consuming.
“An individual academic paper or research brief might take anywhere from 20 minutes to several hours to properly analyze and review. In addition to being labor-intensive, the insights derived from any one paper would vary wildly, and the outputs were consequently unstructured in nature.”
At a meeting of Amway’s Scientific Advisory Board in mid-2024, the board recommended that a larger-scale structured analysis of scientific publications be conducted, enabling the impacts of exposomal factors (e.g. smoking, or air pollution) on human healthspan and intrinsic capacities (e.g. motor function, or cognition) to be systematically traced through to their specific effects on human cells, tissues, organs, systems and processes. With this information, Amway hoped to identify commonly-overlooked relationships with a strong scientific evidence base, suggestive of their high potential value as R&D targets, and identify novel pathways of effect that might be used to prioritize research into new products.
However, comprehensively surveying academic literature, and identifying the millions of potential relationships described within, was a task beyond any one human or team.
Performing Research At Scale With AI
Amway’s use of HASH enabled them to automate the analysis of over 10,000 scientific papers, assembling a strongly-typed, checked knowledge graph in days, rather than months, with a throughput equivalent to hundreds of scientists working in parallel.
Darius Machado, Director of Nutrition Portfolio/Labs/R&D Business Intelligence/PXI, said:
“HASH has transformed how we approach scientific discovery at Amway. By automating the analysis of tens of thousands of papers, we’ve unlocked new pathways of insight that would have taken months to uncover manually. This isn’t just about speed — it’s about depth, precision, and the ability to connect dots across disciplines in ways that were previously impossible.”
Beyond the initial AI research required to populate Amway’s web with data, insights from newly-published papers relevant to the company’s scientific domain can now be continuously integrated in the background, on autopilot, ensuring that the graph remains useful, relevant, and up-to-date. Without HASH, it is estimated that the cost of producing an equivalent initial knowledge graph could have cost upwards of $1.25m, with ongoing costs and demands on labor beyond this.
Delivering Trusted Insights
Within days of engaging HASH, Amway had a knowledge graph consisting of more than 100,000 entities, each with its own set of corresponding structured data attributes. However, rather than overwhelm users, HASH’s in-built data analysis algorithms enabled Amway’s team to quickly explore the graph data themselves, clustering entities into related groups, and identifying pathways between them.
Using HASH to view data in both conventional tabular spreadsheet, as well as “non-linear” graph form, Amway researchers are able to quickly sort and filter results, and easily pull up detailed views of individual entities, extracting actionable insights in seconds.
HASH lets users see the provenance of individual datapoints, and quickly jump to relevant sources, all without leaving the platform or needing to log into external academic databases.
“Before HASH, we often found ourselves stuck looking at linear research streams, and wouldn’t see intersecting wins. Being able to visualize cross category research areas is expected to help yield new ROI within our existing core capabilities, and save thousands of hours of work”, said Jesse Leverett.
“HASH has transformed how we approach scientific discovery at Amway. By automating the analysis of tens of thousands of papers, we’ve unlocked new pathways of insight that would have taken months to uncover manually. This isn’t just about speed — it’s about depth, precision, and the ability to connect dots across disciplines in ways that were previously impossible.”
Darius Machado, Director of Nutrition Portfolio/Labs/R&D Business Intelligence/PXI
Create a free account
Sign up to try HASH out for yourself, and see what all the fuss is about
By signing up you agree to our terms and conditions and privacy policy