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Customer Call Center
A model of a customer call center. Calls arrive at a stochastic pace (modeled as a poisson process) and are sorted into one of two queues, depending on the type of call.
Local Competition - Phase 1
This model simulates local businesses competing for customers based on location and price. This is based on the original Hotelling model which analyzed the optimal locations of businesses along a...
Local Competition
This model simulates local businesses competing for customers based on location and price. This is based on the original Hotelling model which analyzed the optimal locations of businesses along a...
taxicab
Consider a taxicab stop where a taxi arrives in every fifteen minutes. The number of customers who arrive to the stop during a fifteen-minute time interval is a Poisson random variable with mean 4....
Fare Card History for Metropolitan Transportation Authority MTA Beginning 2010
These files show the number of MetroCard swipes made each week by customers entering each station of the New York City Subway, PATH, AirTrain JFK and the Roosevelt Island Tram, broken out to show the...
ContactPoint
A contact point—for example, a Customer Complaints department.
Order
An order is a confirmation of a transaction (a receipt), which can contain multiple line items, each represented by an Offer that has been accepted by the customer.
WarrantyPromise
A structured value representing the duration and scope of services that will be provided to a customer free of charge in case of a defect or malfunction of a product.
PublicToilet
A public toilet is a room or small building containing one or more toilets (and possibly also urinals) which is available for use by the general public, or by customers or employees of certain...
Supply Chain
A simulation which runs the "Beer Game", an example of the "bullwhip" effect in supply chains with changing demand.
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